| |
Cell Phone Accessory Store Policies Warranty, Returns, Payment Accepted
How to place an order/ Payment Methods
Store Policy
Return / Exchange Procedures
Warranty Info
Our Address, Phone, Fax & email Address
Shipping & Tracking Numbers
Return, Exchange, Warranty Replacement, RMA Request Form - CLICK HERE!
|
|
How To Place An Order - Payment Methods
|
Online Orders
are accepted from within the US 50 states
You can place your order online by completing our order form or call to place your order by phone at (714) 926-5626
We accept PayPal, AMEX, Discover, MasterCard and VISA
*Note if your ATM bank card has a Visa or MaterCard Logo on it you
can use your ATM card as a credit card. Billing information must
be exactly as it appears on your credit card billing statement.
Any error in completing this form may result in the delay or cancellation
of your order.
Please Include a contact phone #, we often verify orders
by phone to further reduce the risk of fraud.
**Deliveries require a signature, if you are not home, the driver will leave a delivery notice.
Simply sign the back of the delivery notice, leave it out for the driver and your package will
be left for you the following day..
Westside Cellular reserves the right to require additional forms
of identification before an order is accepted. All contact information
is strictly for order processing only.
Phone
Orders:
Order by phone with one of our Sales Representatives,
call us at (714)962-5626 from 9 am - 5 pm PST. If all lines are tied up and you reach our voice mail, Please feel free to email us with your contact information and best time to call, and a representative will return your call. We will accept AMEX, Discover, Master
Card, VISA, or Mail us your order using a Check or Money Order (Allow 14 days for processing
checks greater than $200.) Westside Cellular does not extended
credit terms.
FAX Orders:
To place an order by fax, use our Online Ordering System to generate
your order, and then print out the order. Fax your order to 714-276-9016
or you may send a written request by email. You must include,
items you wish to purchase and your Credit Card information. Also,
the type of credit card, card number, expiration date, credit
card billing address, contact phone number and shipping address
if it is different from the billing address, You must include
a contact phone number.
Sales
Tax:
Sales Tax on orders shipping to California only. CA residents pay 8.25% sales tax, which includes Orange County and state sales tax. *Excluded: Government and Military.
|
Our
Mailing Address, Phone, Fax & Email
|
Westside Cellular - Mailing Address, Phone, Fax & email Address'
Westside Cellular (not a walk in store)
18685 Main Street Suite A #610
Huntington Beach, CA 92648
Updated
Phone: 714-926-5626 (9 am - 5 pm PST)
Fax: 714-276-9016
Email Addresses
General Info: info@westsidecellular.com
Returns: Please fill out Return request form
Business Sales:sales@westsidecellular.com
|
|
Warranty |
|
|
|
RETURN or EXCHANGE |
TO RETURN OR EXCHANGE:
Submit a Refund / Exchange Request within 14 days from the date the order was received.
Westside Cellular Store Policy applies to all refund, exchange or warranty requests.
RETURN REQUEST FORM - Click Here!
Return, Exchange & Warranty requests are processed within 2 to 3 normal business days, Monday through Friday (holidays excluded) At that time, you will be e-mailed a response to your request.
Please send returns to our mailing address above, after you have been issue a Return Merchandise Authorization (RMA) Number
|
|
STORE POLICY |
Customer is Responsible for all return shipping costs.
Return or Exchange: Product must be in original condition, original product packaging, uncut, unmodified and unused.
Products returned for a refund are charged a 20% restocking fee.
Standard Exchange: Customer authorizes Westside Cellular to bill credit card $6.95 for shipping out new product.
Mis-shipped product: If you are sent an incorrect product we pay to ship out the correct replacement by USPS Priority Mail.
Warranty Replacements: Westside Cellular pays shipping cost to send a replacement by USPS Priority Mail.
Free Promotional Accessories: If you Return an item that includes a free item, you must return the free item or you will be charged for it.
Non Returnable products: All software products, FutureDial Software, Mobile Phone Tools, DataPilot Data Kits including Clearance or All Sales Final. External Antennas or Install Car Kits can not be returned if installation is attempted.
Write Return Merchandise Authorization (RMA) number clearly on outside of box.
Original Shipping charges are non-refundable.
Items not in compliance with this return policy will be returned back to you at your expense, or may be subject to additional fees.
|
| Shipping |
Shipping Options/ Prices:
USPS Priority Mail Price $6.95:(48 US states), Delivery in: 2-7 business days
We reserve the right to upgrade US Mail to FEDEX or UPS Ground if necessary, if this is a problem please let us know.
UPS Ground Price $9.95: (48 US states), Shipping Time: 2-7 business days + (0 to 3 days processing time)
3 Day UPS Price:$17.95: 48 US States (excludes Alaska & Hawaii), Shipping Time: 3 days + (0 to 1 days processing time)
2 Day UPS Price:$31.95: (48 US states) - (excludes Alaska & Hawaii), Shipping Time: 2 days + (0 to 1 day processing time)
2 Day UPS Price:$32.95: (Alaska & Hawaii ONLY), Shipping Time: 2 days + (0 to 1 day processing time)
USPS Express to Canada Price:$32.95: (5 to 7 days - Canada shipping) Shipping Time plus + (0 to 1 day processing time)
Overnight UPS Price:$45.00: All 50 US States (includes Alaska & Hawaii, Shipping Time: 2 days + (0 to 1 day processing time)
2. Shipping
Time
Most orders received Mon-Fri, will be proccessed to ship within 0 to 3 business
days or less.
Orders are shipped from our California, Nevada and Maryland Distribution Centers.
We will contact you via email if there are any questions, changes,
or delays in shipping your order. Once the order is received and
accepted, you will receive an email confirming the order.
TRACKING NUMBERS
Please allow up to the end of the 3rd business day after the order
was placed to receive your orders tracking number!
3. Important
Shipping Disclaimer: Westside Cellular is not responsible for
delay in shipping due to circumstances beyond our control. We
will notify you if there is any known reason for delay. Westside
Cellular is not liable for any damage or loss incurred as a result
of shipping and handling.
|
| Disclaimer |
Access to
and use of this Internet site (the "Site") is provided subject
to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY,
BECAUSE USE OF THE SITE CONSTITUTES ACCEPTANCE OF THESE TERMS
AND CONDITIONS.
Although
Westside Cellular attempts to provide information that is useful,
WestSide Cellular cannot possibly insure the accuracy of all of
the information at all times, including pricing, product editorials,
and product specifications. You should not rely on the information
in situations where its inaccuracy would cause you to suffer any
significant loss. Accordingly, Westside Cellular SHALL NOT BE
LIABLE UNDER ANY CIRCUMSTANCES for any incidental or consequential
damages caused directly or indirectly IN CONNECTION WITH OR AS
A RESULT OF THE INFORMATION OR THE PRODUCTS on this site.
Westside
Cellular reserves the right to change prices or discontinue products
at any time with no prior warning. However, in case of discrepancy
in product pricing and/or availability, Westside Cellular will
contact the customer and inform the changes before order is processed.
14 DAY RETURN
/ WARRANTY RMA # REQUEST FORM - Click Here!
|
